Best hotels in Manali are enjoying a clientele chain that is loyal to them. Manali honeymoon package usually provides customers a stay in hotels that are budget hotels. Manali hotel booking faces a deluge of guest in the peak season but otherwise it is only few hotels that are able to retain their loyal customers. One of the most important factors in success of hotels is the staff they recruit. Here are the traits of well trained staff in a hotel.
Energetic
It is not easy to deal the guest who comes to your hotel. Not all of them have the same temperament or say the same requirement. To fulfil all the needs of your guests and be able to handle them well you ought to have a staff that is well trained and at the same time energetic. Lethargic is one word that can act as a poison for the success of your hotel. Be it the job of carrying the luggage, interacting with the guests or simply sitting behind a desk to entertain one guest after another, all these job profiles requires employees who are full of energy. For the successful running of your hotel you require a team of not only energetic but at the same time happy employees.
Interactive
The front desk agent is the first and the last interaction that the guests has at the hotel. This implies that these are the face of your hotels and the guests are going to judge you on the same. Therefore, the employee to who you are giving this role to play must be well trained. Not only should he be wearing a smile on his face almost all the time but at the same time he must have the desired communication skills. He must be able to deal with the guest appropriately taking into account all the situations that can possibly take place at the front desk. Not only should he be composed but must also be interactive with the guests.
All in all, these are the traits of well trained staff in a hotel. You must make it a point that your staff has these features.